Customer Support

Regulatory Compliance

Working in tandem with state & city agencies to fully understand & implement food safety regulations – government notices: recalls, conversions, new laws, emailed or faxed to you. Retail support team on staff to visit and inspect your store.

Loss Prevention/Security

Providing security assistance for surveillance equipment, cash control / DSD receiving procedures, undercover & mystery shopper services.

Legislative Assistance

Provide retailer assistance with legislative issues and government programs  such as upcoming legislation affecting retailers, assistance with governmental rules and regulations and information on government programs such as WIC and SNAP (food stamps).

Retailer Support

Resets, re-labels, grand opening support, situation management-real time response.

Our customer service support staff can assist you with:

Special Delivery Requests  Short Coded Products

Estimated Time of Arrivals  Return Procedures

Order Entry Procedures  “Rosey” Order Confirmations
Distribution Orders  Telxon Communicatio

Manufacturers Issues